The Operations team plays a crucial role in supporting the various steps that are involved in the customer journey, for each new property loan that we receive. Working with colleagues in Sales, Credit and Compliance, the priority is to help our customers’ application get from start to finish as smoothly as possible to ensure that we maintain our award-winning service levels, even as we continue to grow.
To be successful in joining this fun and busy team, you will need experience within a fast-paced environment in the financial services balancing accuracy and pace whilst maintaining Octopus Property’s high level of customer service.
Our Values and DNA
At Octopus we don’t just focus on what we do but also how we do it. Everyone shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strengths:
Octopus has built an exciting and inclusive high-performance culture where employees feel empowered. This means we welcome discussions around flexible working hours. We also understand the value of diversity, and we have a team dedicated to promoting gender, ethnic, socio-economic, LGBT and disability equality, to make sure we back up our words with actions.
All Octopus employees are given the opportunity to develop new skills, aim higher and accelerate their careers.