The primary purpose of the Senior Operations Manager is to ensure that the day to day processes performed by Operations personal and Third Party Administrators are performing effectively, within a controlled and regulated environment, as well as providing customers with a first-class level of service.
About the role
This will involve working extensively with internal departments within the Octopus Investments and any third party administrator to implement new procedures, oversee the current day to day operational procedures, and monitor the delivery of these procedures against the agreed and documented Service Levels. Management and responsibility for the day to day running of the Back and Middle Operations Teams covering settlements, Corporate actions, Income processing, regulatory reporting, ISA Administration, Reconciliations, Cash Management, Client Administration functions within Octopus Investments reporting to the Head of Operations.
What you’ll need to be successful:
And to really stand out from the crowd:
Our values and DNA
At Octopus we don’t just focus on what we do but also how we do it. Everyone to shares our values of being straightforward, helpful and bold. And while these are the principles that guide us as an organisation, our DNA goes even further, by revealing our inner strengths:
What we offer
Octopus has built an exciting and inclusive high-performance culture where employees feel empowered. This means we welcome discussions around flexible working hours. We also understand the value of diversity, and we have a team dedicated to promoting gender, ethnic, socio-economic, LGBT and disability equality, to make sure we back up our words with actions. All Octopus employees are given the opportunity to develop new skills, aim higher and accelerate their careers.