THIS ROLE WILL NOT START UNTIL JANUARY FOR TRAINING PURPOSES
At Octopus we’re transforming the industries we operate in and improving the lives of millions of people. We’ve built market-leading positions in a number of specialist sectors, including smaller company financing, renewable energy, healthcare and property finance. We employ 500 people and manage more than £6 billion on behalf of more than 50,000 investors. Our products don’t just help real people solve real life problems, they also make a positive impact on the world around us.
The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Our aim is to have an impact in everything we do, and to make a vital contribution to the UK economy by helping people, companies and institutions generate wealth. And we’re always on the look-out for smart, talented people who share our values.
The aim of this role is to act as a key point of contact for our full range of customers, owning and resolving all queries through excellent relationship management and service.
You will sit within an established team of highly skilled product and customer service experts with the ability for career development within this department.
You will complete a training programme in order to obtain the skills and knowledge to become a product expert within the team and overall business. We empower you to break the mould and deliver exceptional service by connecting with your customers on a personal level.
Random acts of kindness make the workplace a better place so, go out of your way to be helpful, and give people reasons to smile
Life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.
Every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself
At Octopus, we recognise the importance of embracing diversity in order to create a high performance culture.