Business Development Manager - Lifestyles

UK-London
Job ID
2017-1745
# of Openings
2
Business Entity
Octopus Investments
Category
Other
Type
Permanent Full-Time

Overview

About Octopus

 

At Octopus we’re transforming the industries we operate in and improving the lives of millions of people. We’ve built market-leading positions in a number of specialist sectors, including smaller company financing, renewable energy, healthcare and property finance. We employ over 500 people and manage more than £6 billion on behalf of more than 50,000 investors. Our products don’t just help real people solve real life problems, they also make a positive impact on the world around us.

 

The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs. Our aim is to have an impact in everything we do, and to make a vital contribution to the UK economy by helping people, companies and institutions generate wealth. And we’re always on the look-out for smart, talented people who share our values.

 

An opportunity for a customer obsessed individual with a can do attitude to join the Octopus Lifestyles team. Engaging with customers, providing technical assistance and modelling support to other parts of the business.

 

About Octopus Lifestyles

 

Octopus Lifestyles, a new business within the Octopus Group, plans to generate £1bn loans-per year from scratch by extending innovative lifetime mortgage products to affluent older customers, allowing them to use the value of their homes to finance their late life needs in a tax efficient and easy way. We are currently live and distributing our first three products with a wider launch, backed by institutional capital, planned for September 2017. The aim is to extend c£100m of loans within the first 12 months and to reach £1bn loans per year in five years.

 

Success will require designing, branding, and marketing new financial products, leveraging current distribution channel and generating distribution networks while providing excellent customer service through streamlined execution.

 

The team has been building nimbly and efficiently though the early stages of the first few customer and is now looking to augment the founding team rapidly over the coming months.

 

Responsibilities

We are a small team building a start-up business with an ambitious roll-out plan over the coming months. Working directly with the Distribution Manager and alongside the wider business development team you will be involved in the customer facing side of the business, engaging with customers, providing specialist product knowledge to other non-lifestyles focused sales teams and general sales support for the Lifestyles sales team.

 

Ability to take on new concepts quickly; the role requires someone who is happy to throw themselves into a rapidly evolving market and become a technical specialist to assist in the sale of the products. You will be required to learn the market in detail, its issues and the complexities inherent within it to provide high levels of service to both internal and external customers.

 

Proven track record of building relationships; you are an individual who is confident on the phone and has a background in building relationships with key decision makers to close deals.

 

High work rate; with the speed the business is taking off you must be someone comfortable picking up the phone to engage with clients, both new and existing.

 

Organised nature; as you will be required to work closely with the rest of the business and the wider Business Development team, you will need to be highly organised to ensure our customers get the highest quality service.

 

Numerically confident; our products are technical and you will need to understand how they work.  You will work closely with the modelling team who support in bespoke illustrations for customers, and be able to explain those illustrations and the assumptions clearly to customers.

 

Can deliver; 100% is the minimum that you should aim for; both individually and as a part of the wider team. You will work not only to sales targets but also be highly invested in the overall success of the business and support in whatever way is needed.

 

To be successful you will need to demonstrate that you …

  • Have exceptional consultative sales experience
  • Have a strong and flexible work ethic
  • Are service focused, always with the customer at the heart of what you do
  • Have excellent interpersonal skills
  • Are target driven with a ‘winning’ mentality
  • Are proactive and have the ability to build, expand and nurture your own universe of clients
  • Have attention to detail and understand the importance of data and metric in hitting targets and building the business
  • Have effective decision making in all circumstances and are able to work autonomously as well as part of a close team
  • Will help to develop your peers by the sharing of information. Actively participate in all internal and external meetings.
  • Develop yourself by seeking out opportunities to stretch out of your comfort zone
  • Always go beyond what is expected of you with both your internal and external relationships
  • Show integrity at all times, and empathise with your colleagues and customers
  • Treat others as you would expect to be treated.
  • Ability to create and maintain a fantastic internal network and relationships with the wider sales team
  • Grow credibility, through fantastic product knowledge, application and manner with advisers, that makes the BDM team keen to work in partnership with you

 

 

Specifically, you will …

  • Be competent in Microsoft office systems
  • Be happy to make ~50 calls per day to existing customers and potential new relationships (split roughly 75% existing / 25% new)
  • Feed into future product development, especially on customer feedback and insight, to help tailor the next generation of products to our target market
  • Support wider Octopus sales teams in telephone conferences and follow up from client meetings
  • Manage the customer inbox, being responsive to all customer enquires
  • Attend client meetings and industry events to promote the product, both Octopus run and on behalf of Octopus

Qualifications

To be successful you will need to demonstrate that you …

  • Have exceptional consultative sales experience
  • Have a strong and flexible work ethic
  • Are service focused, always with the customer at the heart of what you do 
  • Have excellent interpersonal skills
  • Are target driven with a ‘winning’ mentality
  • Are proactive and have the ability to build, expand and nurture your own universe of clients
  • Have attention to detail and understand the importance of data and metric in hitting targets and building the business
  • Have effective decision making in all circumstances and are able to work autonomously as well as part of a close team
  • Will help to develop your peers by the sharing of information. Actively participate in all internal and external meetings. 
  • Develop yourself by seeking out opportunities to stretch out of your comfort zone
  • Always go beyond what is expected of you with both your internal and external relationships
  • Show integrity at all times, and empathise with your colleagues and customers 
  • Treat others as you would expect to be treated.

Specifically, you will …

  • Be competent in Microsoft office systems especially PowerPoint
  • Be happy getting on the phone to existing customers and potential new relationships 
  • Feed into future product development, especially on customer feedback and insight, to help tailor the next generation of products to our target market
  • Support wider Octopus sales teams in telephone conferences and follow up from client meetings
  • Manage the customer inbox, being responsive to all customer enquires 
  • Attend client meetings and industry events to promote the product, both Octopus run and on behalf of Octopus 

 

Our Values 

 

Be helpful

Random acts of kindness make the workplace a better place. So, go out of your way to be helpful, and give people reasons to smile.

 

Be straightforward
Life is complicated enough. Don’t make it harder for yourself, or for others. Sometimes the simplest approach works wonders.

 

Be bold
Every great business started with a flash of inspiration. If you’ve got a great idea, don’t keep it to yourself.

 

 

 

At Octopus, we recognise the importance of embracing diversity in order to create a high performance culture.

 

 

 

 

 

 

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